Email to individuals, rom City West on November 15/23
Last week, our team met with the Hornby & Denman Islands Internet Committee. They expressed that community members wanted to ensure they were contacted when they were able to sign up for services.
If you are receiving this e-mail, we have your contact information in our system! Once your address is ready for pre-sale, you will be notified by e-mail and phone. At that time, you will be able to sign up for CityWest fibre-optic Internet, TV, and phone services.
If you know someone who has not received this e-mail and is interested in CityWest services, simply have them visit www.citywest.ca/dropping-in and fill out the form on that page.
We are excited about the progress that has been made on Hornby Island, and to bring improved services soon.
CityWest and the Comox Valley Regional District (CVRD) are included in a partnership agreement to deliver services on Denman Island and Hornby Island. A portion of the profits from services in your community will go back to the CVRD, providing a direct financial benefit to your community!
If you would like to learn more, please click here.
November 10, 23
4 pm PST Teams Meeting
CITY WEST UPDATE
City West: Stephan, Colin Bell, Wes Eisses, Scott Simpson
Hornby Denman Internet Committee: John Grayson, John Wigle, Peter Spurr, Karen Ross
Denman is expected to officially start “lighting up” on November 14th.
There has been an offer for 2 months of free service. The service is directly from the Vancouver Internet Exchange, via the subsea cable. Exciting times for rural and remote communities on the coast of B.C. (https://connectedcoast.ca/)
o MoTI permits for Phase 3 and 4 have been issued.
o High Definition drone work is being done on these phases by City West. 360 degree view, linked to GPS locations, to help with MoTI communications.
o Priority is to get the coils off the road and protected for the winter. Translation: service to homes, work as they go. Would start from the landing site.
o For Hornby Island residents, we will prepare an e-mail mid-week to let people know that we have their information on file, and will contact them once their property is available for service. People should be alerted if they do not receive that email, then they should contact City West and get on the waiting list.
(note: this is important, basically it will place you on the waiting list and be identified as a home owner to be contacted)
From City West, April 4, 2023
We are excited to announce that high-speed fibre optic internet construction has started on Hornby Island!You might see our build contractor, Summit Earth, in your neighbourhood. We want to clarify the details of our project and give an official update from CityWest.The team at Summit has just recently broken ground on construction and has made tremendous progress in completing a large section of underground work in the first phase of our build on the island's west side. We expect crews to continue building with this momentum as they progress in phase 1 and simultaneously begin some preliminary work in the second phase of our build in the north section of the island.Property owners may see fibre-optic drop connections being placed in the coming weeks on the west side of Hornby Island. To keep this project within budget and scope, CityWest will provide a drop of up to 80 metres for property owners who have signed up with CityWest. If your home or business is more than 80 metres from the road, one of our team members will contact you to discuss the cost of your drop before performing any work on your property.While the initial progress for our Hornby build is excellent, we are still waiting for a launch date for services at this time. The community will be launched in a phased approach,with customers coming online as we build throughout the island. There are also still network commissioning and activation activities that must be completed with the Connected Coast landing, which is the backbone for providing services on Hornby.Our team will provide updates as we progress with building our fibre-optic network. 2023 will be an exciting year, and we look forward to bringing Hornby Island a superior customer experience for many years to come. We are your partner in this exciting project.